Managing your Account and Enrollments
This guide covers managing your SkillEnsure account settings, payments, and refund policy.
Updating Your Profile
- Log in to your account at skillensure.com/login
- Navigate to your account or profile settings
- Update your name, email, or password as needed
- Save your changes
Changing Your Password
- Go to your account settings
- Select Change Password
- Enter your current password and then your new password
- Confirm and save
Forgot Your Password?
- Visit the login page at skillensure.com/login
- Click Forgot Password
- Enter your registered email address
- Follow the reset link sent to your inbox
Payments
SkillEnsure accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
All transactions are processed securely. Payment is required before accessing a certification program.
Refund Policy
SkillEnsure has a defined refund policy. Please review the full terms at skillensure.com/refund-policy.
For refund requests or payment disputes, contact the support team at support@skillensure.com.
Corporate & Bulk Access
If your organization needs to certify multiple employees, SkillEnsure offers corporate solutions including bulk certification options and enterprise partnerships.
Learn more at skillensure.com/corporates or reach out via the contact page.
Deleting Your Account
To request account deletion, contact support at support@skillensure.com. Include your registered email address and the reason for deletion. Note that deleting your account will remove access to all earned credentials and certification history.